Best Rate Guaranteed

Why book your room directly online?

  • No booking fees
  • No credit card charges
  • Automated confirmation from The Chester Grosvenor
  • Receive priority consideration for online room requests
  • Take advantage of our direct Special Offers

Additional Benefits:

  • Exclusive offers: Sign up to our Special Offers and receive exclusive offers from The Chester Grosvenor.
  • Customer service: We have a dedicated reservations team based at the hotel for internet customers. You can reach us at +44 (0)1244 895641 Open Monday to Friday 8am - 8pm and Saturdays from 9am - 5.30pm.
  • Open 24/7: Our website is open 24 hours per day, 7 days per week for your convenience.
  • Access to our Guest Relations team prior to arrival: Whether it be dinner for two in our Michelin starred restaurant or tickets to a premiership football match, our team are always on hand to help! They can be contacted on +44 (0)1244 324024 or
  • Expertise: Our website contains the most up to date content on our hotel.

The Chester Grosvenor Direct Advantage. No better way to book!

We are so confident that booking direct is the best way that If you find a lower rate elsewhere on the Internet within 24 hours of making your reservation on and the rate is for the same date(s), same room type, same number of guests and the same rate terms or restrictions, we will honour the lower rate and offer you a 10% discount on the lower rate and a complimentary upgrade to the next best available room type (subject to availability).

The Lowest Online Rate Guarantee applies only to online rates available to the general public. Group rates, corporate rates, wholesale rates, association rates or rates which are part of a travel package do not qualify. Email: