Accessibility for All

at The Chester Grosvenor

The Chester Grosvenor is committed to providing accessibility for all and strives to operate best practice within the constraints of a Grade II* listed building. Please click here for our Access Statement.

On site facilities

  • Designated car parking bays in the Grosvenor Shopping Centre Car Park, Newgate Street 
  • There is a separate entrance to the hotel from the adjoining car park with an accessible intercom
  • Valet parking is available for guests arriving at the front of the hotel
  • There is a portable ramp for the hotel's front steps
  • A bell is situated on the exterior of the adjacent La Brasserie to summon assistance to gain access
  • Low level check-in counter
  • Easy access around ground floor
  • Wheelchair access to all floors in the hotel
  • Lift controls at accessible height
  • Wheelchair turning space in the lift

  • Level access into both restaurants at the hotel
  • Sufficient wheelchair access to tables
 Equipment rental

  • Mobility aids hire can be arranged with prior request
  • Wheelchair hire is available with prior request
  • The hotel has a wheelchair available for guests' use

  • Guide dogs are welcome
  • Emergency fire procedure in place
  • Hearing loop

The hotel has a very spacious first floor, designated accessible room with en-suite shower / wet room. The room has been specifically designed to be both accessible and of a high specification.  The accessible Executive Room interconnects with a Deluxe Room which is perfect for a companion.


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