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How to find us


Chester City Centre is undergoing significant road works. As part of these works, the inner city ring road will become for most part, a one way clock-wise system for all traffic.  


Due to the ongoing need for social distancing due to Covid 19,  we regret that we are no longer able to offer our Valet Parking service.
Overnight self-parking is available using the Grosvenor Shopping Centre car park adjacent to the hotel. This requires guests to make payment directly to the car park which is operating an ANPR system. The current rate for parking is £10.00 for 24 hours. 

To reach The Grosvenor Shopping Car Park please use the post code CH1 1DE, this will take you to the entrance on Newgate Street, Please note that the car park can only be accessed via the clock-wise ring road system.


The hotel may be accessed directly from level 2 of the car park. Please ring the doorbell for entry and follow the signs Reception. Please remember to wear a face mask in all public areas of the hotel and adhere to social distancing guidelines.


Guests who need special assistance with luggage can call the hotel up to 24 hours in advance of their reservation and arrange to drive to the main entrance where Concierge will assist with luggage and then direct guests to the Grosvenor Shopping Centre car park. 

Please have your registration number available at the time of calling to book this service as you will need access through the security barrier on Northgate Street. The postcode to The Chester Grosvenor front of the hotel is CH1 1LT. 
We hope this information is of help, should you have any further questions please do not hesitate to contact the hotel directly on 01244 324024.