Welcome to The Chester Grosvenor

Dear Guest,

During this unprecedented time of uncertainty and our subsequent closure, the team here at The Chester Grosvenor have enjoyed spending precious time with their loved ones, keeping safe and well, we hope that you and yours have too. It is now time to turn our thoughts to preparing our hotel to welcome you back. 

There are many new rules and guidelines to be implemented to safeguard the health and wellbeing of both our guests and our team members.  To ensure that our teams have time to fully implement these and adapt to the new amendments, we will be carrying out full training with all of our team during the coming weeks and making the necessary changes to the public areas of the hotel to meet these guidelines.  As the government continues to guide us all out of lockdown, you can be assured that our already stringent cleaning regimes will be heightened. For those of you who wish to view our health and safety protocols, please visit our website, ChesterGrosvenor.com 

You can book with confidence using our flexible rates knowing that these can be cancelled or amended up to 24 hours prior to arrival should your requirements change. Bookings can be made via the website or by email to Info@ChesterGrosvenor.com. 

Some things do take a little longer and the intimate dining experience of our Michelin starred restaurant “Simon Radley at The Chester Grosvenor” will remain closed for the short term, we hope to update you soon. The Spa at The Chester Grosvenor is still awaiting guidance from the government and as soon as we have news, we will share this with you. 

Many areas of life have seen drastic changes over the last four months, however one thing is certain – the personal service, attention to detail and our famous Grosvenor Magic have remained. When you are ready to travel, our team are excited to welcome you back through our doors.

Kind regards,

Richard Grove

General Manager