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Employer of the year


Cheshire Business Awards 2017 / 18

Current Vacancies

at The Chester Grosvenor

As one of the country's leading five-star hotels, extending quality and service to our guests is the ethos of The Chester Grosvenor. Our focus is on giving our guests a total experience of luxury that they will want to return to again and again. Professional yet personable, attentive yet unobtrusive.

Exciting opportunities exist for the right people, and we are as keen to develop your career as you are, with all the support and encouragement you will need. We believe that commitment works two ways, and your dedication, experience and motivation to achieve will be rewarded with our training, benefits package and salary.

Our ethos is 'Invest in People who invest in You' and we strive every day to make The Chester Grosvenor an enjoyable place to work.
Key Responsibilities

Michelin starred chef Simon Radley is looking for the rising stars of tomorrow!

We are now recruiting for three stars of tomorrow to join our chef brigade within our well established Simon Radley Kitchen Academy (SR Academy). The SR Academy nurtures young talent by offering ten apprenticeship places each year. Each place within the academy is highly sought after, so we ask that you are committed and passionate about becoming a chef, the rest we can will help you with!

Growing with Grosvenor

It remains our long term goal to offer the next step from Apprentice Chef to Demi Chef de Partie to all successful apprentices graduating from the SR academy and where possible we make this happen. Our commitment to ‘Grow with Grosvenor’ has seen many apprentices become our head chefs and stars of the future, by marking out the path for many to follow. They earn their place by working their way up the career ladder and being rewarded and awarded for their successes along the way.

Desirable Candidate

Chef Apprenticeship

To ensure that we have dedicated apprentices that are the stars of the future, each apprentice that is short listed will be interviewed and selected by Simon personally to join his team.

You will have the chance to earn while you learn alongside talented and innovative chefs.

The Commis Chef Apprenticeship is open to anyone from school leavers to those simply looking for a change in career. No previous experience is necessary, all we ask is for lots of enthusiasm, team spirit and the drive to succeed!

The length of the programme is 18 to 24 months.  Learners have achieved level one or two in maths and English or must attend extra support to enable successful completion of the course, working towards a pass or distinction grading.

A range of skills and behaviours will be developed throughout the programme, using a variety of approaches both in and out of the kitchen environment.

Culinary skills– craft preparation, cooking skills and techniques to prepare, produce and present dishes and menu items in line with the business requirements, your journey will enable you to build the foundations of knowledge and flourish.

Food Safety –this is of paramount importance! You will understand all food safety requirements and the law regarding this within the kitchen. You will expand your knowledge with the importance of allergens, safe systems of work and safe work practices.

Menus– working with some of the finest ingredients and local produce available, you will quickly learn how seasonality fits into availability, quality and price of ingredients.

Your bespoke training

-Offering a diverse and comprehensive apprenticeship, you will work 5 days across 7 within either the La Brasserie, Meetings & Events, Simon Radley or Pastry Kitchen.

-20% of your qualification will take place being mentored, shadowing and learning.

-Online profiles are set up to enable you to add photographs of your work, update your workbooks and build your portfolio as a commis chef at the same time as working towards completing your apprenticeship.

-Along your journey you will be undertaking professional discussions, multiple choice tests and culinary and practical observations to help you stay on track, with the final assessment called ‘EPA’ which we will ensure you are competent and confident to complete.

Full time 40 hours per week
Key Responsibilities

You’ll join a busy team, responsible for delivering an exceptional guest service when carrying out cleaning tasks within guest bedrooms, guest areas and back of hotel facilities. Our morning shift starts from 7am, you will be responsible for cleaning communal areas or our Spa to prepare for the day ahead.  Our midshift team are responsible for cleaning the bedrooms following departures and we are looking for someone who can easily converse with our guests.  During evening shifts you will offer a turndown service to in house guests until 9pm.  Effective time management is required to turn around guest rooms and areas in line with check out/check in deadlines, whilst maintaining the highest standards of hygiene.

Desirable Candidate

Being friendly and courteous is part of your nature, along with having the drive to manage your time well. Our desired candidate is meticulous with a fine eye for detail and takes pride in their high standard of work. You will be trustworthy, well presented and professional at all times when interacting with guests and colleagues. Previous experience would be advantageous, however full training will be given.

Varied Hours. Shifts fall between 7am-9pm across 7 days per week. You may be required to work up to 5 days over 7.
Key Responsibilities

Supporting the La Brasserie team, the Host / Hostess will charismatically meet and greet all who enter our 2AA Rosette restaurant.  You will be responsible for taking telephone calls and completing administration tasks associated with bookings, menu planning and payments along with ensuring that a seamless service is delivered.  We are seeking a team player who can anticipate service requirements and assist the team with a variety of ad hoc duties when necessary.

Desirable Candidate

This is the perfect role for someone with a bright personality and who is highly organised yet thrives on variety within a busy and social environment.  You will be the eyes and ears of our team, always striving to connect with our guests, anticipate and correct gaps in service and act as a resourceful thinker.  

Varied hours up to 40 per week
Key Responsibilities

We are looking to recruit an experienced, knowledgeable full time bartender for our La Brasserie Champagne and Cocktail Bar. La Brasserie is the real hub of The Chester Grosvenor and requires someone with experience working in a high volume operation.

You will aid in the seamless running of the bar and restaurant by providing a cheerful, confident and efficient service to our guests, with an observant eye for detail. We anticipate that you will have previously worked in a cocktail bar environment. You should possess a sound working knowledge on cocktails, wines and spirits with the ability to upsell and make suitable recommendations to guests. The position includes a range shift patterns including breakfast, lunch and dinner.

 

Desirable Candidate

To have what it takes, you must be an enthusiastic individual who will complement the existing ethos within the restaurant team, you will have a passion for giving exceptional service and ensure that the guest experience at The Chester Grosvenor is always 5 star. Going above and beyond is seen as the minimum requirement and as such, a proactive attitude is essential.

Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognised for your individual contribution then this is the team for you.

Permanent and Casual roles available. Varied hours. Up to 40 hours per week.
Key Responsibilities

If you are an unquestionably sophisticated, charming and hands-on Restaurant Manager this is the perfect position for you!

Simon Radley at The Chester Grosvenor is a destination restaurant that attracts strong interest from around the world and is held in the highest regard by a loyal following of regular diners. Having held a Michelin star since 1990, we are looking for a Restaurant Manager to bring vibrance and personality to our highly prestigious restaurant operation.

We are looking for a strong leader, with a passion for food and superb working knowledge of wine. You will lead the management team, delegating responsibility for the smooth running of the restaurant, private dining, staff training and development, customer service of the highest standards, cash management and general administration.

A key part of this posting is to be up to date with modern food and wine trends; this will enable you to encourage a highly informed and knowledgeable team.

The role will suit someone who wishes to continue to develop their career at the highest level of customer service, focusing on sharing their skills with the team and contributing to constant improvement of the business and customer experience. In return you will reap what you sow, with a wonderful team ethos, desirable benefits, ongoing investment in your development and attractive salary package.

 

Desirable Candidate

 

  • Proven background in delivering exceptional service and a minimum of two years’ experience within a managerial position at a multi AA Rosette restaurant, Michelin Star or 4 - 5 star hotel level.
  • Ability to motivate and inspire the team ensuring standards are always met.
  • An exceptional eye for detail in terms of presentation and delivery, ensuring retention of our Michelin Star and 4 AA Rosettes.
  • You will have sound experience in managing staff within the hospitality sector and the natural ability to maintain a professional demeanour throughout the dining experience.
  • You will be experienced in managing a rota along with updating this using HR Software.
  • You will have attention to detail and strong administration skills.
  • A leader from the floor, inspiring your team, engaging with guests, with the ability to multi task and seek creative solutions.
  • The desired candidate will have fantastic food and beverage knowledge.

With a colourful story going back more than 150 years, The Chester Grosvenor is an icon of sophistication that has earned its reputation as one of the finest hotels in the UK. If you would like to form part of our journey and have over two years’ experience at restaurant management level within a Rosette winning or Michelin Star restaurant along with sublime wine knowledge, we would love to hear from you.

 

 

Start Date: August 2021. Full Time, 5 days over 7
Key Responsibilities

The Food and Beverage department at The Chester Grosvenor Hotel is on the hunt for new enthusiastic and passionate Room Service Team Member to provide our guests with excellent customer service within the In Room Dining Department.

 

Desirable Candidate

The ideal candidate for the Room Service Team Member position will enjoy working within a friendly and productive team and have excellent communication skills.

This position has excellent progression opportunities within The Chester Grosvenor, providing the perfect opportunity to those who are looking for an exciting career in the Hotel industry.

Varied hours up to 40 per week
Key Responsibilities

You will be confident and efficient in the handling of orders and requests, you will partake in the seamless running of our 2 AA Rosette La Brasserie restaurant.

Liaising with the kitchen and bar teams, you will be an expert in conveying menu information to our guests.

Desirable Candidate

The guest experience is at the forefront of your mind. You will be confident and engaging in conversation, whilst maintaining the upmost professionalism. You will be precise, organised and an effective communicator who thrives in a busy environment. Restaurant experience is preferable but full training will be given. 

Part Time and Full Time
Key Responsibilities

Our Kitchen Porter supports the Back of House, Kitchen and Restaurant Teams, ensuring that all equipment and crockery is thoroughly cleaned and ready for use.  Through cleaning Kitchen and Back of House areas you will ensure that the highest standards of hygiene are maintained.  

Desirable Candidate

The ideal candidate for the Kitchen Porter position will enjoy working within a friendly and productive team and has excellent communication skills.

Up to 40 hours per week
Key Responsibilities

Part time opportunities are available for existing or aspiring Waiters, Waitresses and Bar Staff within our opulent meetings, events and private dining settings. Reporting to the Meetings and Events management team, you will assist in the set-up of events and delivery of food and beverage services to a high standard. Days and hours of work depend on the scheduling of events with the additional opportunity to work in other restaurants within the hotel.

Desirable Candidate

We're looking for someone with enthusiasm, immaculate personal presentation and a positive, outgoing personality. You'll be a terrific team player with a commitment to giving our guests a memorable experience. Previous experience would be helpful, however full training will be given.

Varied Hours
Key Responsibilities

Served daily at The Chester Grosvenor since 1882, the tradition of 'taking tea' has been enjoyed by many since its launch and is long established as being the finest afternoon tea in Chester. 

Our Demi Chef de Partie will work under the leadership of the Sous Chef and Head Chef within our Michelin Star Restaurant, Simon Radley @ The Chester Grosvenor. You will be nurtured to develop your skills working specifically in the preparation of our afternoon tea offering of handmade sandwiches on bread baked fresh from our on site bakery. With excellent time management and communication skills you will be in tune with other sections, delivering food that is of the highest standard.

Lead by Executive Chef Simon Radley, our kitchen team are among the most talented and creative in the region. It is a thrilling environment to work in, amidst award winning chefs and based in the multi-million pound state-of-the-art kitchen.

You will be professional and passionate about cookery, relish working within a fast paced environment and have experience in a similar position. You will have creative flair and will be committed to expanding your existing skill set under the wings of the most professional chefs in hospitality. Our desirable candidate has charisma, character and thrives in a team environment.

 

 

Desirable Candidate

The ideal candidate will have experience in a Rosette kitchen previously as a Demi Chef de Partie. Our Demi Chef de Partie will have experience in producing exceptional food.  You will have excellent communication and interpersonal skills, thrive in a busy working environment and have the ability to work on own initiative and calmly when under pressure.

You’ll join a talented team of award winning chefs who demonstrate natural talent and creative flair. In this fast paced environment, every attention to the finest detail is afforded to award winning dishes. Creative talent and career progression is widely supported and you will have the opportunity to work with the finest seasonal and local produce.

Take a look at our Afternoon Tea offering:  www.chestergrosvenor.com/afternoon-tea-cheshire

You must be committed to a progressive career path as a professional Chef representing the only Five Red Star hotel in the North West.

Varied hours. Up to 40 per week.
Key Responsibilities

If you are an unquestionably sophisticated, charming and hands-on Restaurant Manager this is the perfect position for you!

A firm favourite on Chester’s dining scene for more than 20 years, La Brasserie sits at the heart of the city-centre and acts as an unrivalled hot spot for people-watching and the perfect retreat in the hustle and bustle of the city.

Open seven days a week from breakfast through to after dinner liqueurs, La Brasserie faces onto busy Eastgate Street with an atmosphere to match. This is mirrored with the culinary excellence of a stunning AA rosette food menu; the eclectic a la carte and casual dining menus created by Executive Chef Simon Radley, Head Chef Matthew Ramsdale and fellow chef brigade.

We are looking for a strong leader, with a passion for food and superb working knowledge of wine. You will form part of a management team sharing responsibility for the smooth running of the restaurant, staff training and development, recruitment, customer service of the highest standards, cash management and general administration.

A key part of this posting is to be up to date with modern food and wine trends to encourage a highly informed and knowledgeable team who communicate well with the kitchen brigade.

The role will suit someone who wishes to continue to develop their career at the very top level of customer service, focusing on honing their skills and contributing to constant improvement of the business and customer experience. In return you will reap what you sow, with a wonderful team ethos, desirable benefits, ongoing investment in your development and attractive salary package.

In 2018 the restaurant had a £350,000 art deco inspired redevelopment; inclusive of exquisite furnishings, with subtle injections of colour that seamlessly compliment the painted skylight in this unique space. A bespoke brass and quartz champagne and cocktail bar, which is undoubtedly the talk of the town as one of the most opulent places to wine and dine in the city.

Desirable Candidate

Desirable skillset:

  • Proven background in delivering exceptional service and a minimum of two years’ experience within a managerial position at an AA Rosette restaurant or 4 - 5 star hotel level.
  • Ability to motivate and inspire the team ensuring standards are always met.
  • An exceptional eye for detail in terms of presentation and delivery, ensuring retention of La Brasserie's Two AA Rosettes.
  • You will have sound experience in managing staff within the hospitality sector and the natural ability to maintain a professional demeanour throughout the dining experience.
  • You will be experienced in managing a rota along with updating this using HR Software.
  • You will have attention to detail and strong administration skills.
  • A leader from the floor, inspiring your team, engaging with guests, with the ability to multi task and seek creative solutions.
  • The desired candidate will have fantastic food and beverage knowledge.
  • Rosette experience advantageous. 

 

In return you will receive a remuneration package circa £30,000.00, plus an attractive gratuities package. You will enjoy a supportive workplace in a luxurious environment, competitive salary and gratuities package, 28 days holiday, complimentary meals, laundry whilst on duty, generous company discounts, excellent training and development opportunities and the autonomy to make a difference.

Interviews will take place during May 2021 with a view for the position to commence in July 2021.
Key Responsibilities

Our Front of House team are the nucleus of the hotel, responsible for the guest's all-important first impressions and their lasting memories. Striving to make each individual guest’s stay as joyful as possible.

An opportunity has arisen at our 5 Red Star property "The Chester Grosvenor" to join the Front of House team as:

  • Receptionist
  • Circa 24-40 hours per week.
  • Fully flexible over 7 days and shifts, working a variety of daytime or evening shifts

The successful candidate will join an extremely talented team, who are the faces of The Chester Grosvenor Hotel . You will be responsible for ensuring that a warm, friendly and professional welcome is given to guests during check in and departure.

Desirable Candidate

Your effervescent personality will provide a warm welcome to all guests through the Chester Grosvenor doors. With your ability to strike up a conversation, you will be professional and courteous with the skill to recognise those who need additional assistance, always providing exemplary 5-star service.

If you can offer our guests the perfect welcoming experience by delivering exceptional and an informed service then we would be delighted to hear from you. We are interested in confident and collaborative candidates with proven skills in guest interaction, creating memories for our guests that will last a lifetime. 

You must be conscious, professional, proactive and have relevant customer service experience and whilst previous employment within a hotel is advantageous, it is not essential, as full training will be provided.

In return, we will offer you a supportive workplace in a luxurious environment, competitive salary, uniform & laundry service, complimentary meals on duty, an outstanding bespoke hotels benefits package ( including plenty of hotelier discounts!) and excellent training and development opportunities.

If you think you could be team Grosvenor's next shining star, we would be delighted to hear from you.

COVID-19 considerations:

  • All of our team are fully versed with the COVID-19 policy, procedures and training in place and all employees are regularly issued with PPE.
Start date: May – June 2021. Right to work: Candidates must be eligible to live and work in the UK.
Key Responsibilities

We're looking to extend our chef brigade, with a confident and talented Demi / Chef de Partie to join our La Brasserie kitchen team.

You will be encouraged to expand your skills working on a variety of sections and will have access to the finest produce and equipment. With excellent time management and communication skills you will be in tune with other sections, delivering food that is of 2 AA Rosette standard.

Lead by Executive Chef Simon Radley, our kitchen team are among the most talented and creative in the region.

Desirable Candidate

You will be professional and passionate about cookery, relish working within a fast paced environment and have experience in a similar position. You will have creative flair and will be committed to expanding your existing skill set under the wings of the most professional chefs in hospitality. Our desirable candidate has charisma, character and thrives in a team environment.

The ideal candidate will have experience in a Rosette and/or Michelin star kitchen previously as a Demi / Chef de Partie. Our Chef de Partie will have experience in a variety of sections. You will have excellent communication and interpersonal skills, thrive in a busy working environment and have the ability to work on own initiative and calmly when under pressure.

You’ll join a talented team of award winning chefs who demonstrate natural talent and creative flair. In this fast paced environment, every attention to the finest detail is afforded to award winning dishes. Creative talent, on the job training and career progression is widely supported. You will enjoy two rest days and work 5 shifts across a 7 day period.

You must be committed to a progressive career path as a professional Chef representing the only Five Red Star hotel in the North West and in return the benefits are inclusive of; complimentary chef whites, free meals on duty in our staff break room, Central City Centre location, Christmas day off ( we are closed so you can put your feet up with your loved ones!), competitive salary, pension, 28 days annual leave, plenty of employee engagement activity (inc subsidised gym memberships), training and fantastic discounts across the Bespoke Hotel Group and Pride of Britain.

It is a thrilling environment to work in, amidst award winning chefs and based in the multi-million pound state-of-the-art kitchen….. If this sounds like your perfect recipe, we would love to hear from you!

 

COVID-19 considerations:

All of our team are fully versed with the COVID-19 policy, procedures and training in place and all employees are regularly issued with PPE.

Start date: May – June 2021 Right to work: Candidates must be eligible to live and work in the UK