Simon Radley at The Chester Grosvenor will reopen on 1st October.

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Employer of the year

Cheshire Business Awards 2017 / 18

Current Vacancies

at The Chester Grosvenor

As one of the country's leading five-star hotels, extending quality and service to our guests is the ethos of The Chester Grosvenor. Our focus is on giving our guests a total experience of luxury that they will want to return to again and again. Professional yet personable, attentive yet unobtrusive.

Exciting opportunities exist for the right people, and we are as keen to develop your career as you are, with all the support and encouragement you will need. We believe that commitment works two ways, and your dedication, experience and motivation to achieve will be rewarded with our training, benefits package and salary.

Our ethos is 'Invest in People who invest in You' and we strive every day to make The Chester Grosvenor an enjoyable place to work.
Key Responsibilities

You’ll join a busy team, responsible for delivering an exceptional guest service when carrying out cleaning tasks within guest bedrooms, guest areas and back of hotel facilities. During evening shifts you will offer a turndown service to in house guests.  Effective time management is required to turn around guest rooms and areas in line with check out/check in deadlines, whilst maintaining the highest standards of hygiene.  

Desirable Candidate

Being friendly and courteous is part of your nature, along with having the drive to manage your time well. Our desired candidate is meticulous with a fine eye for detail and takes pride in their high standard of work. You will be trustworthy, well presented and professional at all times when interacting with guests and colleagues. Previous experience would be helpful, however full training will be given.

Minimum of 3 shifts per week.  Shifts very between the hours of 7am - 10pm Monday to Sunday, predominately 09.30-15.30 per day.
Key Responsibilities

Our Front of House team are the nucleus of the hotel, responsible for the guest's all-important first impressions and their asting memories.  Striving to make each individual guest’s stay as joyful as possible through friendly, conscientious and thoughtful service.

There is one opportunity at The Chester Grosvenor to join the Front of House team as a Receptionist on a Full Time basis (5 days over 7, morning, afternoon or evening shifts therefore a degree of flexibility is required).

You’ll join an extremely talented team, who are the faces of The Chester Grosvenor Hotel . You will be responsible for ensuring that a warm and friendly welcome is given to guests during check in and departure.

Desirable Candidate

You must be friendly and outgoing with the ability to strike up a conversation with those whom enter the hotel. You will be professional and courteous with the ability to recognise those who need additional assistance. Our ideal candidate will be alert, conscientious and professional with experience with Opera systems and recent experience in customer service.

If you can offer our guests the perfect welcoming experience by delivering exceptional and an informed service then we would be delighted to hear from you. We are interested in confident and collaborative candidates with proven skills in guest interaction. We are very interested in candidates that have experience in a hotel environment, reception and telephone switchboard operating however full training will be provided.

In return, we will offer you a supportive workplace in a luxurious environment, competitive salary, an outstanding bespoke hotels benefits package and excellent training and development opportunities. 

Casual contract
Key Responsibilities

Supporting the La Brasserie team, the Host / Hostess will charismatically meet and greet all who enter our 2AA Rosette restaurant.  You will be responsible for administration tasks associated with bookings, menu planning and payments along with ensuring that a seamless service is delivered.  We are seeking a team player who can anticipate service requirements and assist the team with a variety of ad hoc duties when necessary.

Desirable Candidate

This is the perfect role for someone with a bright personality and who is highly organised yet thrives on variety within a busy and social environment.  You will be the eyes and ears of our team, always striving to connect with our guests, anticipate and correct gaps in service and act as a resourceful thinker.  

Casual Contract: Evening / Weekend Work.
Key Responsibilities

We’re looking for a hands-on Assistant Restaurant Manager with an infectious personality.  A firm favourite on Chester’s dining scene for more than 20 years, La Brasserie sits at the heart of the city-centre and acts as an unrivalled hot spot for people-watching, a perfect retreat in the hustle and bustle of the city.  Open seven days a week from breakfast through to after dinner liqueurs, La Brasserie faces onto busy Eastgate Street with an atmosphere to match. Serving a variety of eating experiences including the eclectic a la carte menu, early dining and casual dining menus.

We are looking for an inspiring leader who relishes in establishing strong relationships with our guests, conversing with the regulars and becoming synonymous with our hotel and valued employees.

In 2018 the restaurant had a £350,000 art deco inspired redevelopment; inclusive of exquisite furnishings, with subtle injections of colour that seamlessly compliment the painted skylight in this unique space. A bespoke brass and quartz champagne and cocktail bar, which is undoubtedly the talk of the town as one of the most opulent places to wine and dine in the city. This is mirrored with the culinary excellence of a stunning AA rosette food menu; created by Simon Radley along with Head Chef Matthew Ramsdale and their fellow chef brigade.

Desirable Candidate

Desirable skillset:

  • You will assist the Restaurant Manager with day to day operations.  You will have the ability to organise, motivate and inspire the team ensuring standards are always met.
  • An exceptional eye for detail in terms of presentation and delivery, ensuring retention of La Brasseries Two AA Rosettes.
  • Proven background in delivering exceptional service and a minimum of one to two years’ experience within a managerial position within an AA Rosette restaurant or 4 - 5 star hotel level.
  • You will have sound experience in managing staff within the hospitality sector and the natural ability to maintain a professional demeanor throughout the dining experience.
  • A leader from the floor, inspiring your team, engaging with guests, with the ability to multi task and seek creative solutions.
  • The desired candidate will have fantastic food and beverage knowledge and/or WSET qualifications.

In return, some of the fantastic rewards include; supportive workplace in a luxurious environment, competitive salary and gratuities package, 28 days holiday, complimentary meals, laundry whilst on duty, Christmas Day off, generous company discounts, excellent training and development opportunities and the autonomy to make a difference.

Full Time, 5 days over 7
Key Responsibilities

You will be confident and efficient in the handling of orders and requests, you will partake in the seamless running of our 2 AA Rosette La Brasserie restaurant.

Liaising with the kitchen and bar teams, you will be an expert in conveying menu information to our guests.

Desirable Candidate

The guest experience is at the forefront of your mind. You will be confident and engaging in conversation, whilst maintaining the upmost professionalism. You will be precise, organised and an effective communicator who thrives in a busy environment. Restaurant experience is preferable but full training will be given. 

Part Time and Full Time
Key Responsibilities

Exceptional opportunities exist for an experienced Waiter / Waitress (Demi Chef de Rang) within “Simon Radley at The Chester Grosvenor”. 

The restaurant has held a prestigious Michelin star since 1990, in good company beside 4 AA Rosettes, an AA Notable Wine List Award, recommendations in the Waitrose Good Food Guide and recognition as 'Best Hotel Restaurant' at the European Hospitality Awards.

Reporting to the Restaurant Management you’ll be charming, motivated,exceptionally well groomed, discreet yet with the sparkling personality that’s essential in engaging with guests and the hotel team. We’re looking for superb customer service skills and the confidence to memorise and explain dishes in order to deliver a dining experience to surpass expectations.

Desirable Candidate

You’ll be joining a talented team with a strong ethos for team work who deliver an exquisitely professional and personalised service. A minimum of one years’ experience in a fine dining operation is required.

Varied Hours. Weekend and evening work required.
Key Responsibilities

We are looking to recruit one experienced, knowledgeable full time Bartender for our Michelin Star Restaurant, Simon Radley at The Chester Grosvenor. 

You will aid in the seamless running of the bar and restaurant by providing a cheerful, confident and efficient service to our guests, with an observant eye for detail. We anticipate that you will have previously worked in a cocktail bar environment. You should possess a sound working knowledge on cocktails, wines and spirits with the ability to upsell and make suitable recommendations to guests. 

Desirable Candidate

To have what it takes, you must be an enthusiastic individual who will complement the existing ethos within the restaurant team, you will have a passion for giving exceptional service and ensure that the guest experience at The Chester Grosvenor is always 5 star. Going above and beyond is seen as the minimum requirement and as such, a proactive attitude is essential.

Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognised for your individual contribution then this is the team for you.


Full Time. Evening and weekend work required.
Key Responsibilities

Simon Radley is on the quest to find his next extraordinary Pastry Chef to support our Michelin Starred restaurant, Simon Radley at The Chester Grosvenor.

You will be in excellent company working directly alongside our in house bakers, established pastry chefs, an award winning Michelin star team and Simon Radley himself.

Your primary focus will be to design and produce desserts at a Michelin star standard. You will be supported to produce exquisite plate work and to enable your creativity to cultivate with the finest local ingredients, superb equipment and a supportive team.

The ideal candidate will have experience in a similar establishment previously as a Pastry Chef. You will have excellent communication and interpersonal skills, thrive in a busy working environment and have the ability to work on own initiative and calmly when under pressure.

This position has first-rate progression opportunities, providing the perfect opportunity to those who are looking for an exciting career with a 5 red star hotel. This is an exciting opportunity to be part of one of the most exclusive hotels in the North West, The iconic Chester Grosvenor, located in the heart of the city centre. 

Desirable Candidate

Bespoke by name, Bespoke by nature; your salary and benefits package will be bespoke to you and your level of experience. However to give you a taste of the benefits waiting for you;

  • Up to 50%hotel discounts within Bespoke & SLH hotels – worldwide
  • Free Uniforms provided and laundered for you
  • Free meals on duty in the team Grosvenor canteen
  • Employee Assistance Programme in partnership with Hospitality Action
  • Exclusive discounts around Chester and the local area - local shops, restaurants and bars
  • Employee awards and reward schemes.
  • Employee led committees: Allowing you to have your say, generate ideas and make a difference
  • Employee pension scheme
  • Tailored training schemes

If this sounds like your perfect recipe we would love to hear from you, if you have any questions please do call 01244 895628 and speak with a member of the Learning & Development team who will assist where possible.