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JOIN THE TEAM


We are recruiting...

Current Vacancies

at The Chester Grosvenor

As one of the country's leading five-star hotels, extending quality and service to our guests is the ethos of The Chester Grosvenor. Our focus is on giving our guests a total experience of luxury that they will want to return to again and again. Professional yet personable, attentive yet unobtrusive.

Exciting opportunities exist for the right people, and we are as keen to develop your career as you are, with all the support and encouragement you will need. We believe that commitment works two ways, and your dedication, experience and motivation to achieve will be rewarded with our training, benefits package and salary.

Our ethos is 'Invest in People who invest in You' and we strive every day to make The Chester Grosvenor an enjoyable place to work.
Key Responsibilities

What We Can Offer You

- Working with a collaborative, friendly and hard-working team.

- Fantastic training and career development opportunities.

- Employee and Friends & family Discounts across a UK wide Bespoke and Coast & Country Hotels.

- Free meals on duty.

- Complimentary uniform provision and laundry service.

- Wagestream - access to earned wages for unexpected costs

- Recognition awards and celebrations.

- Bonus holidays for length of service.

- Online /Store / Local Discounts.

- F&B, Spa and retail discounts at The Chester Grosvenor.

- Wellbeing focus and practice – we’ve got you.

- Discounted memberships

- And many more Team Grosvenor treats!... 

Desirable Candidate

- We are looking for passionate, hospitality career-driven people.

- Excellent communicators who will provide an exceptional service delivery.

- A positive, can do attitude!

- A healthy appetite to learn, grow and develop.

- Works to deadlines well.

- Has high standards of presentation, organisation and cleanliness.

- Build on the reputation of the institution that is the Chester Grosvenor and become part of the fabric of our operational team.

- Thrives on routine daily tasks.

- Works collaboratively with all hotel teams.

 

Requirements:

As an Assistant Reception Manager you will be expected to.

  • Ensure that highest levels of customer service are delivered to our guests.
  • Understand the impact of effective cost control while undertaking the role.
  • Ensure that a good level of product  and local knowledge for guests when requested.
  • Ensure co operation and compliance with all legislation relevant to your role in the business.
  • Ensure that Learning and Development is undertaken to enable you to fulfil your job role.

Requirements:

The ideal person will have strong experience, ideally at least 1-2 years in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team

Duties will include:

  • Manage, encourage and develop the reception team to ensure all legal and Company standards are met.
  • To promote and maintain the professional profile of the Reception team.
  • Assist all guests in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction and ensure the team do the same.
  • Ensure the Reception team are dealing with guests promptly upon arrival and departures, following the Company standards.
  • Be fully conversant with the facilities, services and promotions offered by the hotel and whenever appropriate offer this information to the guest.

 

 

 

Desirable Candidate

What we can offer you;

  • 50% Discount across a range of Bespoke and Coast & Country Hotels
  • Free meal on duty
  • Wagestream - access to earned wages for unexpected costs
  • Recognition awards and celebrations
  • Discounted gym membership
  • Online and Store Discounts
  • Food and Beverage Discounts
  • Wellbeing focus
  • Fantastic training and development opportunities
  • Discounted memberships
  • Friend and Family hotel discounts
  • Employee of the year/month
  • Referral incentives
Vacancies
  • Breakfast Chef
  • Pastry Sous Chef
  • Pastry Chef de Partie
  • Apprentice Chefs 
  • Kitchen Porter
Desirable Candidate
  •  Michelin / Rosetted experience desirable but not a necessity for the right person, a positive attitude is paramount!
  • Ambition both collectively and individually.
  • A healthy appetite to learn, grow and develop.
  • Build on the reputation of the institution that is the Chester Grosvenor and become part of the fabric of our team.
  • Passion for bringing fresh ideas and the drive to push boundaries and new concepts.
  • Delivery of high volume dishes.
  • Great attention to detail and instilling this in others.
  • Ability to inspire and nurture upcoming chefs and apprentices
  • Work collaboratively during menu design and menu tastings with guests
  • Control costs, manage the finest produce and work with world class suppliers
  • HACCP management
All positions are Full-time Unless stipulated
Vacancies
  • Pastry Sous Chef (Full Time)
  • Apprentice Chefs (Full Time)
  • Pastry Chef De Partie
  • Kitchen Porter
Desirable Candidate

- Michelin / Rosetted experience desirable but not a necessity for the right person, paramount is a positive attitude!

- Ambition both collectively and individually to learn patisserie and bakery skills.

- A healthy appetite to learn, grow and develop.

- Build on the reputation of the institution that is the Chester Grosvenor and become part of the fabric of our team.

- Passion for bringing fresh ideas and the drive to push boundaries and new concepts.

- Delivery of high volume dishes.

- Great attention to detail and instilling this in others.

- Ability to inspire and nurture upcoming chefs and apprentices

- Work collaboratively during menu design and menu tastings with guests

- Control costs, manage the finest produce and work with world class suppliers

- HACCP management

Vacancies

 

  • Breakfast Chef
  • Pastry Sous Chef
  • Pastry Chef de Partie
  • Apprentice Chefs 
  • Kitchen Porter
Desirable Candidate
  • Michelin / Rosetted experience desirable but not a necessity for the right person, a positive attitude is paramount!
  • Ambition both collectively and individually.
  • A healthy appetite to learn, grow and develop.
  • Build on the reputation of the institution that is the Chester Grosvenor and become part of the fabric of our team.
  • Passion for bringing fresh ideas and the drive to push boundaries and new concepts.
  • Delivery of high volume dishes.
  • Great attention to detail and instilling this in others.
  • Ability to inspire and nurture upcoming chefs and apprentices
  • Work collaboratively during menu design and menu tastings with guests
  • Control costs, manage the finest produce and work with world class suppliers
  • HACCP management
Positions are Full Time unless stated otherwise
Vacancies
  • Senior Receptionist Full-Time
  • Night Porter Part-time 16hrs per week
Desirable Candidate
  • Friendly and outgoing with the ability to strike up a conversation with ease.
  • Professional and courteous with the ability to recognise those who need additional assistance.
  • Experience with Opera systems and/or recent experience in customer service.
  • If you can offer our guests the perfect welcoming experience by delivering exceptional and an informed service then we would be delighted to hear from you.  We are interested in confident and collaborative candidates with proven skills in guest interaction and a positive attitude. We are very interested in candidates that have experience in a hotel environment, reception or telephone switchboard operating however full training will be provided.
Vacancies
  • Meetings and Events Supervisor (Full Time)
  • Waiter/ Waitress (Varied- up to 40 hour per week)
Desirable Candidate

- We would love our team to have a range of experience in any of the following; meetings and events operations, fine dining, Rosette / Michelin Star restaurants, quality service, mixology, cocktails, fine wines and spirits (WSET qualifiication highly desirable).

- A positive, can do attitude!

- A healthy appetite to learn, grow and develop.

- Build on the reputation of the institution that is the Chester Grosvenor and become part of the fabric of our operational team.

- Ability to work collaboratively with guests and organisations.

- Passion for guest service and standards at the highest level.

- Great attention to detail putting requirements on function sheets into practice! 

- Work collaboratively with all hotel teams.

- Excels in presentation and immaculate delivery of the guest's vision.

Vacancies

 

  • Chef de Rang (Experienced Head Waiter/Waitress Fine Dining)
  • Food & Beverage team member ( Part > Full Time)
  • Food and Beverage Apprentice 
  • Bartender 
Desirable Candidate
  • We are looking for passionate, hospitality career-driven people.
  • An excellent communicator who will provide an exceptional experience to our guests, are knowledgeable and someone who wants to excel at what they do.
  • A positive, can do attitude!
  • A healthy appetite to learn, grow and develop.
  • Build on the reputation of the institution that is the Chester Grosvenor and become part of the fabric of our operational team.
  • Great attention to detail. 
  • Work collaboratively with all hotel teams.
  • Excels in presentation and immaculate delivery in service.
  • In return, you will have the opportunity to learn new skills working alongside an experienced team and some great chefs!
Positions are Full Time unless stated otherwise
Vacancies
  •  Spa Therapist (Full Time and Part-time)
Desirable Candidate

Desirable Candidate

- Passion and enthusiasm for our Elemis products and treatments

- Always delivers exemplary customer service.

- Qualified to NVQ Level 3 with Beauty Therapy including manicures and pedicures (level 2 with experience will be considered)

- Has a strong customer satisfaction background, ensuring our guest receive the perfect spa treatment and experience.

- Able to mixture of work weekdays and weekends between the hours of 9.30am - 6.pm.

- Exemplary people skills and a key eye for detail.

Vacancies

 

  • Head Waiter/Waitress
  • Food and Beverage Assistants (Full and Part-time)
  • Host/Hostess ( Full and Part time hours available)
  • Bartender ( Full and Part time hours available)
Desirable Candidate
  • We are looking for passionate, hospitality career-driven people who believe in team work.
  • Excellent communicators who will provide an exceptional experience to our guests, are knowledgeable and someone who wants to excel at what they do.
  • A positive, can do attitude with the ability to make a difference!
  • A healthy appetite to learn, grow and develop.
  • Build on the reputation of the institution that is the Chester Grosvenor and become part of the fabric of our operational team.
  • Great attention to detail. 
  • Work collaboratively with all hotel teams.
  • Excels in presentation and immaculate delivery in service.
  • In return, you will have the opportunity to learn new skills working alongside an experienced team and some great chefs!