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Employer of the year

Cheshire Business Awards 2017 / 18

Team Grosvenor

at The Chester Grosvenor

Beready, BerespectfulBeresponsible, BeresourcefulBeremarkable

Our team is at the heart of what we do, living and breathing our passion for exceptional service. Be inspired by some of our current team and see where your career with The Chester Grosvenor could take you.
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General Manager

Richard Grove has been General Manager of our five Red Star hotel since 2015. Richard believes that The Chester Grosvenor should always be an unforgettable experience, one where you are made to feel welcome by all, whatever your requirements: “Our team and their dedication to ensuring that all of our guests are happy and looked after really sets us apart from the rest. No act of kindness, no matter how small, is ever wasted.”
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Executive Chef

Elliot joined The Chester Grosvenor in January 2022, tasked with bringing in a creative flair that complements the hotel’s reputation for hospitality excellence,  alongside the ‘Arkle’ restaurant, Elliot oversees the hotel’s 2 AA Rosette restaurant ‘La Brasserie’, as well as the afternoon tea and banqueting functions.

“I am proud and honoured to join The Chester Grosvenor and head up the kitchen in my home city. Not only is the hotel a Chester icon, but a culinary institution that has led the way for decades". 
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At The Chester Grosvenor, the Five Red Star experience begins before you have even stepped through the door. As the very first person that guests are greeted by as they walk into the building, the position of Front of House Linkman is held in extremely high regard. Steeped in tradition, we are one of the few hotels that has preserved this elegant and important role.

David Coates has held the position of Linkman at the hotel for over 20 years: “The Chester Grosvenor is such a diverse place. We are very much like a family with many members of the team, myself included, having worked here with pride for a great number of years. Meeting hundreds of people a day and thousands in a week, there is never a dull moment.”